Agriculture Technology
Caraga State University
As a resilient single mother of two and family provider, I made sure to balance my professional growth with family reunion goals after years abroad, bringing strong communication, adaptability from global travel, and a commitment to long-term client partnerships.
Caraga State University
*Oversee daily operations of the Amazon store, enhancing product listings with SEO-focused keywords, engaging descriptions, and high-quality images to boost visibility, click-through rates, and overall sales performance.
*Perform comprehensive market and competitor analysis to uncover profitable product opportunities, assess pricing trends, and facilitate data-driven decisions for product positioning and inventory management.
*Develop and maintain A+ Content, Enhanced Brand Content, and storefront pages to enhance brand credibility, foster customer engagement, and increase conversion rates.
*Monitor inventory levels, manage restocking, track shipments, and liaise with suppliers to ensure optimal stock levels and prevent overselling or stock shortages.
*Manage the operations of the Shopify store, which includes uploading products, crafting SEO-optimized descriptions, adjusting pricing, and updating inventory to create an accurate and attractive storefront.
*Deliver exceptional customer support via email, chat, and ticketing systems, addressing inquiries and issues to ensure customer satisfaction and loyalty.
*Assist with processing orders, coordinating shipping, and tracking deliveries to ensure prompt service and minimize errors.
*Analyze store metrics such as traffic, sales trends, and abandoned carts to pinpoint areas for improvement and facilitate data-informed decisions.
*Develop and refresh digital marketing materials, including social media posts, banners, and promotional content, to amplify online visibility.
*Conduct research on competitors and market trends to aid in product selection, pricing strategies, and initiatives for store growth.
*Organize backend files, reports, and product databases to promote efficiency and maintain accurate record-keeping.
*Collaborate with clients on operational and administrative tasks, showcasing adaptability and meticulous attention to detail in a dynamic e-commerce setting.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.