2011
Bachelor of Science and Information Tech
Josefa Herrera Cerilles State College
More Info About Me
A Lead Generation Specialist with a passion for helping businesses thrive. With a proven track record in securing accurate and timely data, I specialize in identifying and cultivating valuable leads to drive business growth. I'm dedicated to delivering results that translate into tangible success for your company. I look forward to discussing how I can contribute to your business's lead generation needs.
My Skills and Competencies
Web Research
Data Mining
Social Media Management
Lead Generation
Email Marketing
Customer Service
Data Entry
Canva
Certificates
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My Experience and Education
June 2024
-
Present
Wendover
(Lead Confirmer / Verifier)
- Review incoming leads to check for accurate names, phone numbers, email addresses, and company details.
- Reach out to leads via phone, email, or messaging channels to confirm.
- Remove duplicates, spam, fake information, and unqualified contacts from the customer relationship management (CRM) database.
- Assess whether a lead fits the ideal customer profile (ICP) based on specific criteria.
- Route fully verified, high-quality leads to the Account Executives (AEs) or Senior Sales Representatives.
January 2024
-
April 2024
Ceribrum
(Lead Generation Specialist (Life Science Focus))
- Research, identify, and target potential clients within the life science industry.
- Utilize advanced email marketing strategies to optimize lead capture, engagement, and
conversion.
- Utilize CRM and lead management tools to track, manage, and nurture leads through the sales
pipeline.
- Develop and execute lead generation strategies tailored to the unique needs of life science
businesses.
- Provide regular reports and insights on the performance of life science-focused lead
generation activities.
January 2021
-
November 2023
Novally
(Lead Quality Control Analyst)
- Oversee the quality control process for lead generation activities.
- Develop and implement quality assurance measures to ensure accuracy and reliability of lead
data.
- Analyze lead generation strategies and assess their effectiveness in delivering high-quality
leads.
- Create and maintain quality control documentation and reports.
- Conduct regular audits to validate lead data accuracy and compliance with set standards.
- Stay updated on industry best practices and emerging technologies to enhance lead quality
control processes.
2019
-
2021
VXI Global Holdings
(Customer Service Representative / Chat Support (TELCO))
- Worked to resolve complaints, problems, or questions while demonstrating - professionalism
and courtesy to customers
- Resolved technical issues related to network interruptions and mobile devices
- Organized and filed documentation pertaining to warranties and instructional guides for
mobile data plans and devices
- Provide efficient and timely responses to customer inquiries and issues via chat, ensuring a
high level of customer satisfaction.
- Handle multiple chat sessions simultaneously while maintaining high levels of customer
satisfaction.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.