2015
XPAC (Executive IT Package) for office workers
Informatics Computer Institute, Philippines
More Info About Me
I am a friendly and professional customer service representative with experience helping customers in both English and Spanish. I am skilled in handling customer concerns, giving accurate information, and providing support in a friendly and patient way. I always aim to make every customer feel heard and respected. I enjoy working with a team, learning new tools or systems, and helping the company improve its service.
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
-
2026
SUPERSTAFF
((Spanish and English CSR))
Appointment Setter / Patient Scheduler
2021
-
2025
PHH MORTGAGE CORPORATION
(Customer Service Specialist Spanish)
Mortgage Account and Interpreter
2020
-
2021
UNIFIN INC.
(Customer Service Specialist Spanish)
Receive calls for inquiries about their bank account. Handling financial accounts like the general inquiry of their checking account, debit card, and online access
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.