Tourism Management
Far Eastern University
"Hi there! I’m a proud Far Eastern University Tourism graduate who spent the last 5 years mastering the art of customer service and precision as a PCSO Lotto Agent. While my previous role was about managing physical transactions and local interactions, my goal has always been the same: making things run smoothly for the people I serve.
As I transition into becoming a General Virtual Assistant, I bring a mix of academic training in travel management and years of real-world experience in high-stakes environments. Whether it’s managing schedules, handling data, or supporting your team, I’m ready to apply my 'people-first' mindset to help your business thrive in the virtual world."
Far Eastern University
The Lotto Agent is responsible for the daily operations of a PCSO-accredited lottery outlet. This includes processing bets for various lottery games (Lotto 6/42, Mega Lotto 6/45, etc.), managing real-time transactions via the lottery terminal, and ensuring the outlet remains in full compliance with PCSO’s legal and operational standards
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.