2024
Bachelor of Science in Radiologic Technology
Iligan Medical Center College
More Info About Me
Versatile and detail-oriented executive assistant who combines rigorous administrative precision with a strong creative eye for spatial design, sketching, and painting. Adept at anticipating leadership needs, optimizing daily workflows, and managing complex schedules with absolute discretion. Brings a unique blend of analytical organization and artistic vision to problem-solving, ensuring fast-paced operations run seamlessly and efficiently.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Executive Assistant
Certificates
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My Experience and Education
2024
-
2026
Telco
(Telco - Account Specialist)
Billing and Payments- Responding to customers queries pertaining
to monthly statements, clarifying billable items, computing payment transactions,
discussing possible bill usage overages, and applying adjustments on accounts.
Service and Product Inquiries - Explaining service plans, promotions, subscription
upgrades, varied as well as customizable features, and subscription modification as
well as cancellation.
Account Maintenance,"Documentation of all account interaction and transactions in
a CRM System."
2022
-
2023
Tel Ex
(Team Leader)
Coaching and Development—Conduct regular one-on-one
coaching sessions, side-by-side call/interaction monitoring, and provide
constructive feedback to improve individual sales techniques, product knowledge,
and customer engagement skills.
Motivation and Morale - Create a positive, results-driven, and supportive team
environment, using incentives and recognition to maintain high morale and foster
healthy competition.
Account Relationships - Support team members in maintaining strong, long-term
relationships with key customer accounts to secure repeat business and drive
account growth.
Communication - Facilitate team meetings to communicate new product
information, sales strategies, company updates, and address team challenges.
2021
-
2022
Printing Shop at 4J
(Executive Assistant)
Serve as the gatekeeper, prioritizing incoming communications
(calls, emails, correspondence) and responding on behalf of the executive when
appropriate.
Organize and prepare materials for internal management meetings and external
board meetings, including developing agendas and accurately recording meeting
minutes.
Act as a critical link between the executive and the Production Manager regarding
project status, rush orders, and capacity planning.
Lead or assist with special projects for the executive, which may involve market
research, competitive analysis within the printing industry, or coordinating
company-wide events.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.