BSBA- Gen. Management
SIQUIJOR STATE COLLEGE
I’ve been in the industry for 15 years now – and for close to a decade, I’ve been serving as a Branch Assistant. Before this, I spent a year as an Administrative Assistant and three years as an Account Supervisor.
I make sure all transaction records are spot-on and every piece of paperwork is in order and compliant with rules. On a daily basis, I process remittance and pawn transactions, plus help clients with whatever questions or concerns they have. I handle all the usual admin and secretarial stuff too – data entry, copying documents, processing bills, and making bank deposits. When needed, I also pitch in with organizing files and keeping the office tidy.
Back when I was an Account Supervisor, I managed collections for all accounts especially those that were past due and kept an eye on all collection activities.
What I love most about this work is building connections with our clients – many of them are regulars I’ve known for years, and being able to help them navigate their transactions.
SIQUIJOR STATE COLLEGE
· Accurately maintained records of each transactions and ensured all documents and paperwork is in place and within compliance
· Process daily transactions and assisted clients with various questions and concerns related to their remittance or pawn transactions
· Performed all sorts of administrative and secretarial duties
· Copies, input data, processed bills and handled bank deposits
· Performed work of activities such as cleaning, filing and organizing files
· Administer and maintain collection for all accounts especially delinquent accounts
· Monitor all collection activities and develop process to improve cash flow and downsize receivables
· Scheduled meetings with field representatives
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.