2006
High School
Don Alejandro Roces Sr.Science and Technology High School
More Info About Me
Reliable Virtual Assistant with 15+ years of administrative, scheduling, and operations experience, including direct ownership and management of multiple small businesses. Skilled in calendar management, email correspondence, order processing, inventory tracking, and data entry, with a proven ability to juggle competing priorities and keep operations running smoothly. Comfortable working independently and communicating clearly with clients and teams. Proficient in Google Workspace, Canva, Cap Cut, and AI tools including ChatGPT and Claude to support content, research, and administrative workflows. Brings a proactive, service-first mindset built from over a decade of direct customer and client interaction.
E- Commerce Virtual Assistant
E- Commerce VA
Social Media Management
Data Entry
Content Creator
product listing
e-mail management
content calendar creation
canva
order management
order tracking
shopify management
Certificates
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My Experience and Education
2024
-
2025
Macky’s Food House
(Owner)
●Managed daily business operations, including scheduling, inventory tracking, supplier coordination, and customer service
● Handled cash transactions, bookkeeping, and sales reporting
● Responded to customer inquiries and resolved concerns promptly to maintain satisfaction and repeat business
2020
-
2024
Stick Haus / Friends Corndog / Aqua Ace / Maui Toys and Little
(Owner)
● Oversaw administrative and daily operations for multiple small retail and food businesses simultaneously, including inventory, sales, and customer inquiries
● Coordinated staff schedules, supply orders, and day-to-day administrative tasks
● Maintained accurate records of sales, expenses, and stock levels
2016
-
2020
Shang Software Solutions
(Supervisor)
● Promoted from Casino Dealer to Supervisor within two years based on performance
● Oversaw team performance, daily operations, and customer service quality
● Maintained accurate transaction records and handled administrative reporting duties
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
product listing
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.