AB Psychology
Philippine Christian University - Manila
Dedicated healthcare and administrative professional with 17+ years of experience supporting clinical teams and managing patient coordination. Skilled in scheduling, patient communication, and optimizing workflows to improve efficiency. HIPAA-trained with a strong commitment to patient confidentiality and quality care. Ready to support a remote wellness practice as a reliable Medical Virtual Assistant.
Philippine Christian University - Manila
● Assisted clients with healthcare plans, enrollment, claims, and benefit inquiries
● Maintained accurate client records and coordinated patient follow-ups
● Supported patient communication and care coordination via phone and email
● Assisted physicians with charting, reports, and workflow optimization
● Handled patient communication and reminders, improving overall clinic efficiency
● Coordinated with suppliers, labs, and healthcare providers for smooth operations
● Promoted pharmaceutical products to healthcare providers
● Organized presentations and training sessions
● Built strong professional relationships and achieved sales targets
Scheduling appointments, handling correspondence, and managing records.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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