Hey I am Karylle

Professional Summary

I am a disciplined Administrative and Digital Marketing professional with experience in education, retail operations, and content creation. I combine strong communication, sales-driven customer service, and social media strategy to support business growth.

As a Virtual Assistant and TikTok Affiliate, I have driven organic growth, increased engagement, and supported sales through targeted content and audience-focused campaigns. My background as a Licensed Professional Teacher enhances my ability to communicate clearly, adapt to different audiences, and influence customer decisions.

With hands-on experience in retail and managing a family business, I have developed strong sales skills, including upselling, cross-selling, and building long-term customer relationships. I focus on understanding customer needs, improving their experience, and driving repeat business.

I am highly organized and efficient in handling high-volume tasks such as data entry, scheduling, and customer support. My strengths lie in General Virtual Assistance, Social Media Management, Sales, and Customer Support, where I deliver results that improve efficiency and increase revenue.

Karylle Delos Santos Paed
Blank, Philippines
Freelancer
Check my CV View Work Hire Me

General VA

Data Entry
Lead Generation
CUSTOMER SERVICE
Social Media Management
Graphic Designer

Certificates

GENERAL VIRTUAL ASSISTANCE TRAINING
COLLEGE DIPLOMA
ACADEMIC EXCELLENCE

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
BACHELOR OF ELEMENTARY EDUCATION

at ASBURY COLLEGE INCORPORATED
Academic Excellence Award (GWA: 1.38)
CHED Tertiary Education Subsidy Grantee
ASA Philippines Foundation Scholar

2025
Licensed Professional Teacher (LPT)

Overall Rating: 86% (General Education & Professional Education)
Professional Qualification: Passed Licensure Exam for Teachers

2017 - present
Family Business
(SALES REPRESENTATIVE AND CUSTOMERS SERVICE)

Assisted in the daily operations of a family business since 2017, focusing on inventory management, sales, and customer service. Monitored stock levels, organized inventory, and ensured product availability to support consistent daily sales. Managed product displays strategically to attract customers and maintain a clean, organized shopping environment.

Actively engaged with customers to understand their needs, recommend suitable products based on preferences and budget, and deliver a personalized buying experience. Demonstrated strong upselling and cross-selling techniques, increasing average purchase value and encouraging repeat business. Applied flexible pricing strategies, including bulk discounts and loyalty incentives, to build long-term customer relationships and maximize sales.

Handled cash transactions accurately and efficiently while maintaining trust and accountability. Developed strong communication, negotiation, and problem-solving skills by addressing customer concerns and ensuring satisfaction. Built a loyal customer base through consistent service, product knowledge, and a friendly, approachable attitude.

2024 - PRESENT
FREELANCER
(ONLINE TEACHER)

Digital Content Development: Created engaging instructional materials and digital assets using Canva and MS Office, ensuring clear communication of complex information.
Virtual Operations: Managed online classroom logistics, student databases, and schedules via Zoom, Google Meet, and cloud-based collaboration tools.
Administrative Management: Organized student records and progress reports, maintaining high levels of efficiency and data integrity in a remote work setup.

2025 - PRESENT
FREELANCER
(GENERAL VIRTUAL ASSISTANT)

Social Media & Content Management: Led end-to-end content creation, including planning, graphic design using Canva, and content scheduling aligned with brand goals. Implemented organic growth strategies that improved audience engagement, increased reach, and strengthened brand presence. Utilized TikTok Affiliate experience to create conversion-focused content, analyze performance trends, and optimize posts to support engagement and sales.

Administrative Operations: Managed high-volume data entry with a strong focus on accuracy and consistency, alongside maintaining organized digital filing systems for easy access and tracking. Handled complex calendar management, including scheduling, rescheduling, and coordinating appointments using Google Calendar and Microsoft Office, ensuring efficient time management and smooth daily operations.

Customer Support & Lead Generation: Provided non-voice customer support through timely, clear, and professional responses, resolving inquiries and maintaining customer satisfaction. Conducted targeted lead generation research by identifying qualified prospects, gathering relevant data, and organizing outreach lists to support client acquisition and business development efforts.

My Services

CUSTOMER SERVICE

Non-Voice Customer Support: Respond to emails, handle inquiries, and resolve issues efficiently and professionally.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Accurate data entry, online research, and organizing info efficiently for your business.


Works

HANDMADE CRAFT & AFFLIATE...

VISUAL RESEARCH

Email Marketing

Let's work together !

I am available for freelance projects.
Hire Me

Work with me
kayejanee77@gmail.com

Address :
Blank,
Philippines


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