1999
Bachelor of Science in Physical Therapy
Sts. John & Paul Colleges
More Info About Me
I am a highly organized and results-driven professional with extensive experience in administration, project coordination, and supporting business operations. Although I am new to the Virtual Assistance industry, I have developed strong transferable skills through specialized VA training and years of working closely with executives and decision-makers to implement and execute projects efficiently. My analytical mindset, problem-solving abilities, and attention to detail enable me to manage tasks accurately, prioritize effectively, and deliver high-quality results. I am a fast learner who adapts quickly to new tools, systems, and processes while maintaining professionalism and reliability. I am committed to providing proactive, dependable support that helps clients stay organized, save time, and achieve their business goals.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
-
2026
Virtual Hyenas/Speedez
(VA – Medical Receptionist)
Answer and relay message to Medical clinic, Medical practitioners and Hospitals
2013
-
2020
Firstsource Solutions, Ltd.
(Asst. Manager – Workforce Management)
Capacity and Resource Planning, Scheduling & Forecasting
High-level Reporting and Analytics
Head of Department role with decision-making capacity for geographic operations of the WFM Department
Coaching and Training
SLA & Performance Reporting
Real-time Monitoring and Skills assignment
Audits and Invoicing
2012
-
2013
ePerformax Contact Center and BPO
(WFM Specialist | Junior Data Analyst)
High-level Reporting and Analytics
Real-time Monitoring and Skill Assignment
Performance Reporting
Audits and Invoicing
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.