High school Grad
St. Jude Parish School Philippines
Hi! My name is Kenneth Tolentino, but you can call me Ken. I’m 28 years old, married, and from Pulilan, Bulacan, Philippines. I am highly motivated to build a long-term career as a Virtual Assistant, bringing discipline, responsibility, and a commitment to delivering quality work in every task I handle.
I completed a Virtual Assistant training program to enhance my skills in Social Media Management and Data Entry, with certification. In addition, I have 6 years of professional experience in the UAE working as a Stock Controller / Data Entry in a retail environment, handling well-known and luxury brands under Azadea and Majid Al Futtaim from 2019 to 2026. My responsibilities included maintaining accurate inventory records, updating stock movements in the system, coordinating with warehouse and store teams, conducting stock counts and reconciliations, preparing inventory reports, and ensuring data accuracy to support daily operations and management decisions.
As a Virtual Assistant, my core skills include accurate data entry and data management, social media management (content posting, scheduling, and engagement), and basic graphic design using Canva. I am detail-oriented, organized, and efficient, with strong time management skills and the ability to adapt quickly to new tools and systems.
📩 Contact me now if you’re looking for a dependable VA to help save time and grow your business.
St. Jude Parish School Philippines
➤ Managed daily stock operations, ensuring accurate receipt, storage, and issuance of clothing items across multiple departments.
➤ Maintained and updated inventory records in SAP, guaranteeing real-time accuracy of stock movements and product availability.
➤ Conducted regular stock counts, cycle counts, and reconciliations to identify and resolve discrepancies between physical and system records.
➤ Coordinated with the store manager, sales team, and warehouse staff to maintain optimal stock levels, preventing shortages and overstocking.
➤ Assisted in merchandise planning and replenishment to ensure fast-moving items were consistently available on the shop floor.
➤ Collaborated with suppliers and logistics teams to ensure timely deliveries and promptly resolved shipment discrepancies.
➤ Monitored slow-moving and damaged stock, generating reports and coordinating clearance or markdown actions.
➤ Trained and guided staff on proper stock handling and system update procedures to maintain operational accuracy.
➤ Ensured high accuracy levels in SAP inventory records through rigorous monitoring, verification, and control processes.
➤ Assisted overnight staff with unboxing, storing, and stocking luxury merchandise in compliance with brand standards.
➤ Inspected all incoming deliveries, ensuring items were defect-free and in original condition before display or customer handover. Utilized POS systems to locate out-of-stock items across nearby branches and arranged product transfers when required.
➤ Maintained accurate inventory records of products in storage and on sales floor; tracked lost or misdelivered packages.
➤ Prepared and monitored records of shipments, deliveries, and reservations to ensure timely and correct customer fulfillment.
➤ Collaborated with cashiers and sales staff to maintain an organized store layout, ensuring products were accessible to customers. Supported sales associates by offering customers alternative sizes, product pairings, and personalized assistance.
➤ Monitored and maintained reserved and sold item hold areas, guaranteeing proper labeling and accurate distribution at customer pick-up.
➤ Ensured adherence to customer service standards, providing a seamless luxury shopping experience.
➤ Supervised and controlled the store team to ensure smooth operations across the store and related departments.
➤ Maintained cleanliness and organization of the store in line with luxury brand standards. Kept accurate receipts, records, and withdrawals of stockroom items.
➤ Received, unloaded, inspected, and shelved supplies while verifying accuracy against purchase orders.
➤ Assisted overnight staff with unboxing, storing, and stocking new inventory.
➤ Utilized POS system to locate out-of-stock items at nearby locations and arrange replenishments.
➤ Determined stock quantities required to replenish sales floor and department supplies.
➤ Assembled and prepared customer orders from stock; coordinated with packing/shipping departments when needed. Recorded inventory levels, item conditions, and all stock movements for accurate reporting and control.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Turning raw information into clean, organized, and accurate data—so your business runs more smoothly.