Hey I am Keren

Why hire me!

With 6 years of experience in the BPO industry and experience as an Appointment Setter, I have developed strong communication, customer service, and lead generation skills. I am passionate about continuous learning and growth and enjoy taking on new challenges. I am adaptable, dependable, and committed to delivering excellent results while maintaining a high level of professionalism and customer satisfaction. I am eager to contribute my skills and become a valuable member of your team.

Keren T Escurel
Dumaguete City, Philippines
1229naruhina@gmail.com
Freelancer
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My Skills and Competencies

Customer Service
Communication
Work Skills
Technical Skills

Certificates

ProVA Certificate
GHL Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor in Science in Information Technology

Negros Oriental State University (NORSU)

2015
High School Graduate

Maria Macahig Memorial High School

2011
Elementary Graduate

Pio Macahig Central School

April 2026 - July 2026
Surge Virtual Assistant
(Appointment Setter)

*Contacting potential clients
*Scheduling appointments
*Managing calendars
*Updating CRM systems or spreadsheets
*Sending reminders

May 2019 - October 2025
Qualfon Philippines Inc
(Customer Service Representative)

I help customers who are not tech savvy. I also perform trouble shooting steps, handle technical calls and any other calls regarding phone services.

My Services

Appointment Setter

Following up with leads to confirm appointments or reschedule if needed.

Technical Skills

A specialized skills which help me complete my task.

Customer Service Representative

Providing services to insure great relationship between a company and customer.

Reference

Author

Dhamielyn A. Sarno

"You have so much potential and I can't wait to see you reach you dreams"

Email: dhamsarno@gmail.com
Mobile number: +639158325769

Author

Coach Dham

Additional information


Works

My sample work

Sample work

other sample works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Dumaguete City,
Philippines
Email :
1229naruhina@gmail.com


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