2022
Bachelor of Science in Criminology
Westmead International School
More Info About Me
I’m Keyenne Lenne Moraleta, a 26-year-old college graduate and detail-focused Data Entry Virtual with hands-on experience managing and organizing digital information. I specialize in accurate data input, data verification, and maintaining well-structured records to support smooth day-to-day operations.
I’m highly organized, dependable, and efficient, with a strong ability to handle repetitive tasks while maintaining accuracy and confidentiality. My experience has equipped me to work confidently with spreadsheets, databases, and online tools, ensuring data is always up-to-date and error-free. I’m quick to adapt, able to follow instructions precisely, and committed to delivering high-quality results on time.
As I have work experience as data entry, I value clear communication, consistency, and reliability. I’m eager to support clients by keeping their data organized, their workflows efficient, and their operations running seamlessly.
My Skills and Competencies
Time Management
File Organization
Email and Calendar Management
Typing
Customer Service
Administrative Support
Data Entry Encoder
Certificates
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My Experience and Education
2023
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2024
Marie France Group of Companies
(Data Entry Clerk)
· Keeping information complete and secure.
· Perform regular checking of balance (balance updated or balance discrepancies) and treatments of clients.
· Reviewing the errors between SET System and SETS Web of the clients.
· Double checking the previous pending ones.
· Complying with the data deadlines.
· Scanning, faxing, sorting and filing of documents.
· Retrieving of data as requested.
Other task:
Customer Service Representative
* Handling a high volume of inbound customer call enquiries.
* Answer concerns and questions from clients and agents via telephone and MS Teams, providing timely and accurate solutions.
* Interact with clients in a positive, courteous, and professional manner, ensuring excellent customer service and building trust.
* Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions.
* Document conversations with agents and clients, accurately updating records in the computer system for future reference and analysis.
My Services
Appointment Setter
Securing qualified leads via chats/emails, booking meetings, managing calendars, and follow-ups.
Email & Calendar Management
Inbox organization, scheduling, reminders, and priority tracking for efficiency.
Medical Virtual Assistance
Appointment scheduling, billing support, patient records, insurance verification, and EMR updates.
Data Entry Encoder
Microsoft Office, Google Workspace, Data cleaning, Error-free records
General Virtual Assistance
Perform tasks such as scheduling appointments, managing emails & contact lists, and other various administrative dut