2022
Bachelor of Science in Criminology
Westmead International School
More Info About Me
I’m Keyenne, a 26-year-old college graduate and detail-focused Data Entry with hands-on experience managing and organizing digital information. I specialize in accurate data input, data verification, and maintaining well-structured records to support smooth day-to-day operations. I also have other task which is Customer Service Representative.
I’m highly organized, dependable, and efficient, with a strong ability to handle repetitive tasks while maintaining accuracy and confidentiality. My experience has equipped me to work confidently with spreadsheets, databases, and online tools, ensuring data is always up-to-date and error-free. I’m quick to adapt, able to follow instructions precisely, and committed to delivering high-quality results on time.
As I have work experience as data entry, I value clear communication, consistency, and reliability. I’m eager to support clients by keeping their data organized, their workflows efficient, and their operations running seamlessly.
My Skills and Competencies
Time Management
File Organization
Email Management
Typing
Customer Service
Administrative Support
Data Entry Encoder
Attention to detail
Certificates
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My Experience and Education
2023
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2024
Marie France Group of Companies
(Data Entry Clerk)
· Keeping information complete and secure.
· Perform regular checking of balance (balance updated or balance discrepancies) and treatments of clients.
· Reviewing the errors between SET System and SETS Web of the clients.
· Double checking the previous pending ones.
· Complying with the data deadlines.
· Scanning, faxing, sorting and filing of documents.
· Retrieving of data as requested.
Other task:
Customer Service Representative
* Handling a high volume of inbound customer call enquiries.
* Answer concerns and questions from clients and agents via telephone and MS Teams, providing timely and accurate solutions.
* Interact with clients in a positive, courteous, and professional manner, ensuring excellent customer service and building trust.
* Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions.
* Document conversations with agents and clients, accurately updating records in the computer system for future reference and analysis.
2025
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2025
Data Entry (Trainee)
(PRO VA Philippines 2025)
I enrolled in General Virtual Assistant training to enhance my skills in data entry. My mentor gave me a tasks to create a customer data base using google sheets, I made a 20 lists. I create a 20 list of customer's mortgage using excel or google sheets. I also create a list of top 30 CEOs in any country or city (real life) using excel. Additionally, I made a screenshots of any MS Word Document, MS Excel, PPT, Google Docs or Google sheets, and typing test that I need to have 100% typing accuracy and the required word per minute is 40 up and I made a 43 wpm.
My Services
Customer Service
Handling inquiries, resolving issues, and providing timely support via email, chat, and calls.
Medical Virtual Assistance
Appointment scheduling, billing support, patient records, insurance verification, and EMR updates.
Data Entry Encoder
Microsoft Office, Google Workspace, Data cleaning, Error-free records
General Virtual Assistance
Perform tasks such as scheduling appointments, managing emails & contact lists, and other various administrative dut