I am a reliable and detail-oriented professional with experience in customer service, virtual assistance, and social media management. I have completed Hotel and Restaurant Management studies and hold a Bachelor of Elementary Education, with strong communication and organizational skills.
I worked as a Virtual Assistant and Customer Service Representative in an aesthetic clinic, where I handled client inquiries, scheduling, social media support, and administrative tasks. I have exposure to healthcare-related processes through my work and training as a medical virtual assistant, and I am motivated to continue learning and growing in this field.
Sta. Cecilia College and Capitol University
Manage and grow existing customer accounts using RingCentral VoIP and UCaaS solutions
Build strong client relationships to ensure customer satisfaction and retention
Identify upsell and cross-sell opportunities to drive account revenue growth
Act as the primary point of contact coordinating with sales and technical teams
Maintain accurate customer and sales records using CRM tools
Planned and implemented lessons to support children’s cognitive and social development.
Created a nurturing classroom environment and promoted early literacy.
Care for them during their class and feed them.
Teach English to non-native speakers using engaging and effective methods
Plan and deliver lessons based on students’ language levels and goals
Assess learner progress and provide clear, supportive feedback
Adapt materials to suit diverse learning styles and cultural backgrounds
Create a positive classroom environment that encourages communication
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.
Administrative Task
