2011
BS Business Management Major in Marketing
Cavite State University – Main Campus
Get to know me!
Hello! I'm Kristel, a flexible working professional and a mother of two beautiful children.
I'm your Virtual Assistant and Data Entry Specialist. As a graduate of Business Management Major in Marketing, with 2 years experience as inventory staff and cashier and 10 years as Bank Teller and Customer Service Sales Associate I can provide quality output that will cater your needs. Managing my time and priorities effectively gives a better output that will satisfy my clients.
I can do data entry with the use of Googles docs and spreadsheets. Handles your Emails, set appointments with your internal/external clients through emails. I also do good at internet research and have excellent English language comprehension.
Lastly, my main objective to my clients is to give outstanding results, long term relationship, and professionalism to my work.
My Skills and Competencies
Social Media Management
Administrative Support
Data Entry
Email Management
Customer Service Representative
Appointment Setter
Certificates
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My Experience and Education
2023
-
2023
PRO VA PH
(General Virtual Assistant Trainee)
** Virtual Assistant
** Data Entry
** Administrative Support
2013
-
2023
Bank of the Philippine Islands
(Teller / Customer Service Sales Associate)
*Assisted customers with banking inquiries, transactions, and product information while maintaining high service standards.
*Processed daily financial transactions with 100% accuracy, ensuring proper posting and end-of-day balancing.
*Prepared, reviewed, and verified customers forms and documents in compliance with banking policies.
*Handled customer concerns and resolved issues efficiently to improve customer satisfaction.
*Maintained organized records and supported internal teams with administrative tasks.
2011
-
2013
Electroworld Inc
(Inventory Staff / Cashier)
*Monitored inventory levels and updated stock records regularly.
*Managed cash handling, daily sales reports, and transaction reconciliation.
*Built positive customer relationships to support sales goals and repeat business.
*Assisted with basic administrative and reporting tasks.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics. Encoding data accurately and promptly.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.