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BS Information Technology
STI College Inc.
More Info About Me
A 22-year-old male and aspiring tech professional currently pursuing a BS in Information Technology. I have 2 years of experience in social media management and have proven skills in content design. I am passionate about technology and enjoy spending my time creating and optimizing content on my laptop.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2025
Parallel Net Inc
(Technical Support)
As a Technical Support Specialist for an Internet Service Provider, my core
responsibility is to resolve customer issues related to their internet, cable, and phone services.
This involves diagnosing and troubleshooting connectivity problems, modem/router
configuration issues, and service outages. I provide step-by-step guidance to customers to
restore service quickly, ensuring a high level of technical resolution and customer satisfaction.
2023
-
2024
Saviour’s Pharmacy
(Sales Manager)
As a Sales Manager in a Pharmacy, I am responsible for driving revenue and
profitability by overseeing the retail sales operations and promotional activities. My work
involves managing the front-end retail staff, setting sales goals for over-the-counter (OTC)
products and general merchandise, and implementing strategies to increase prescription
fulfillment rates and customer traffic. I analyze sales data, manage inventory, and ensure
excellent customer service to optimize the pharmacy's overall commercial success.
2023
-
2024
Sangguniang Kabataan Office
(Social Media Manager)
As the Social Media Manager for a local government office, my role is to serve
as the primary digital liaison between the government and the community. My work focuses
on increasing transparency and civic engagement by creating and disseminating official
announcements, public service information (like emergency updates and event notices), and
key policy initiatives across various social platforms. I am responsible for managing the office's
online reputation, fostering two-way communication by responding to citizen inquiries, and
ensuring all communications are timely, accurate, and compliant with public records
standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.