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Passionate Virtual Assistant and Social Media Manager
I am Kristine Marie Galvan, a dedicated Virtual Assistant and Social Media Manager with a strong background in administrative support, social media management, e-commerce operations, digital marketing, and online selling. I hold a Bachelor of Science in Business Management and am passionate about helping businesses stay organized, build a strong online presence, and achieve sustainable growth.
My professional journey began in retail operations and area management, where I developed valuable skills in customer service, business operations, leadership, organization, and problem-solving. As my career evolved, I expanded my expertise into virtual assistance, social media management, and e-commerce, enabling me to support business owners with both administrative and marketing responsibilities.
As a Virtual Assistant, I provide dependable administrative support through email and calendar management, data entry, internet research, document organization, file management, customer support, and other essential day-to-day tasks that help businesses operate more efficiently.
As a Social Media Manager, I create engaging content for Facebook, Instagram, TikTok, and other social media platforms. I develop content calendars, write compelling captions, schedule posts, monitor audience engagement, research trends and competitors, and produce short-form content that helps increase brand awareness, strengthen customer relationships, and support business growth.
My e-commerce background allows me to manage online stores efficiently by organizing product listings, writing optimized product descriptions, updating inventory, maintaining accurate store information, and creating a seamless shopping experience for customers.
I am highly organized, detail-oriented, proactive, and committed to delivering high-quality work. I learn new tools quickly, communicate effectively, and enjoy helping businesses streamline their operations while strengthening their digital presence. My goal is to become a reliable partner who contributes to long-term success through efficient virtual assistance, strategic social media management, and dependable operational support.
My Skills and Competencies
Video Editing
Copywriting
Product Listing
Social Media Management
Graphic Design
Data Entry
Product Optimization
Content Creation
Inventory Management
Processing Order
Certificates
My Experience and Education
2020
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2022
Elgees Wardrobe
(E-commerce Manager)
Responsible for overseeing all aspects of an online store, including developing and executing strategies to drive sales, optimize the customer experience on the website, manage product listings, analyze data to identify trends, and coordinate marketing campaigns to maximize online revenue, essentially acting as the key decision-maker for a company's digital sales operations.
2017
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2020
SRG Marketing
(Area Manager)
Oversees the operations of multiple branches within a designated region. They ensure that each branch meets performance targets, implements company policies, and complies with regulations. The role involves monitoring financial performance, supporting and guiding branch managers, and analyzing reports to drive growth and profitability across the region.
2014
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2017
KMG Marketing
(Operations Management)
-Responsible for the day-to-day operations of a single branch.
-Manage staff recruitment, training, and performance while ensuring that sales and customer service targets are met. The role also includes overseeing inventory, managing financial operations, addressing customer concerns, and implementing local marketing strategies to ensure the branch’s success.
June 8, 2012
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January 2025
LG Michaela
(Social Media Manager)
Social Media Management: Manage day-to-day operations across social media platforms, including scheduling and publishing content to keep profiles active and engaging.
Social Media Plan and Strategies: Develop and implement tailored social media strategies to align with brand goals and market trends.
Social Media Marketing: Create and execute targeted campaigns to drive brand awareness, engagement, and customer acquisition.
Branding: Maintain brand consistency by creating and curating content that aligns with the brand's tone, voice, and visual identity.
Basic Content Creation: Design visually appealing graphics and videos using tools like Canva and CapCut to engage the audience.
Copywriting: Craft compelling and on-brand captions, posts, and marketing messages.
Engagement: Foster meaningful interactions by responding to comments, messages, and engaging with the online community.
Trend Research: Stay updated on social media trends, competitor activities, and best practices to optimize strategies.
My Services
Product Management
Managing product listings, inventory, and store updates to keep your e-commerce shop organized.
Order Management
I provide e-commerce order management services, including processing and fulfilling orders, and handling returns and exc
Customer Service
Delivering reliable customer support through email, chat, and issue resolution.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.