Hey I am Leika

More Info About Me

Hi! I’m Leika, your next virtual assistant! A dedicated, highly organized and detail-oriented professional with a strong background in Client Relations transitioning into virtual assistance. While I am a newer Virtual Assistant, I bring 2 years of experience in managing high-volume inquiries, data accuracy, and client relations. I am highly available, communicate proactively, and am fully equipped with a reliable work-from-home setup. I would love to support your business goals and free up your valuable time.

With a strong background as a Business and Client Relations Associate, I bring elite data accuracy, risk mitigation, and client-handling skills to the remote space. I combine my frontline client relations and product cross-selling experience to manage your social media channels, engage your community, turn DMs into sales, and handle conflict resolution gracefully. Leveraging my background in asset auditing and dual custodianship , I handle your data entry, database cleanup, and spreadsheet management with 100% accuracy and strict confidentiality.

I am a trained General Virtual Assistant who helps busy professionals regain their time. I take care of the moving parts of your business, including admin support, client communication, and data organization. If you need help with social media management, lead generation, or data entry, I am your go-to person for content scheduling, calendar tracking, and email management.

Leika Lateo Poral
Laguna, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Bachelor of Science in Entrepreneurship

Laguna State Polytechnic University

2024 - 2026
PJLI Group of Companies
(Business and Client Relations Associate)

Vault & Cash Management
Dual Custodianship: Managed high-security vault access, opening/closing, and combination changes under strict dual-control protocols.
Asset Auditing: Appraised, verified, and audited jewelry, gadgets, and collateral items for secure inventory storage.
Cash Reconciliation: Balanced high-volume daily cash-on-hand against system logs, consistently achieving zero variances.
Client Relations & Sales Frontline Operations: Executed domestic/international money remittances, bills payments, and pawn loans for walk-in clients.
Product Cross-Selling: Promoted and sold micro-insurance products, consistently meeting or exceeding monthly branch sales targets.
Conflict Resolution: Handled complex client inquiries and transaction disputes with speed, empathy, and professionalism.
Compliance & Risk Mitigation Regulatory Alignment: Performed strict Know-Your-Customer (KYC) verifications to align with BSP guidelines and AMLA regulations.
Data Accuracy: Maintained flawless physical and digital records for all loan agreements, pawn tickets, and official receipts.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Laguna,
Philippines


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