Bachelor of Science in Computer Science
Bohol Island State University
I am a GoHighLevel & CRM Virtual Assistant with a Computer Science background and training in GoHighLevel CRM, digital marketing fundamentals, and AI-assisted productivity. I am currently developing practical skills in contact management, opportunities, pipelines, lead management, calendars, sub-accounts, workflows, and CRM automation.
I bring three years of hands-on experience managing our family business, where I handled customer communication, purchasing, negotiation, transactions, and daily business operations. I also have practical experience in property marketing, lead follow-up, client communication, negotiation, and transaction coordination, successfully closing three real estate transactions with a combined value of ₱1.355 million.
I am organized, adaptable, tech-savvy, and committed to continuous learning. My goal is to help businesses maintain organized CRM systems, manage leads effectively, improve follow-up processes, and use technology and AI-assisted tools to make daily operations more efficient.
Bohol Island State University
Assisted with administrative and digital records-related tasks involving PhilHealth, YAKAP, and iClinicSys. Helped organize and process information, supported public-facing administrative activities, and assisted with computer-based records and client services.
Developed practical experience in administrative support, data handling, digital systems, communication, accuracy, and records organization.
Managed and participated in the day-to-day operations of our family-owned junkshop. Handled customer communication, house-to-house scrap purchasing, price negotiation, inspection and purchasing of scrap materials, customer transactions, coordination of accumulated scrap for resale, and general operational decision-making.
Developed practical experience in customer service, negotiation, purchasing, sales, relationship management, business operations, and problem-solving.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback