Bachelor of Science in Agriculture, Major in Holticulture
South East Asian Institute of Technology
I have 3+ years of experience in Customer Service, Cashier, and Sales roles. Now specializing as a Virtual Assistant in Data Entry, Bookkeeping, and Medical Admin Support.
Specialty:
Medical Data Entry | Bookkeeping in Xero & QuickBooks | HubSpot CRM Management | Appointment Scheduling | Patient Coordination | Insurance Verification | Research
Key Skills:
Fast + accurate data entry from CS/Cashier work | Organized record-keeping & filing from Sales admin | HIPAA-aware admin support | Patient-friendly communication | Proactive daily updates and follow-ups
Tools:
HubSpot CRM, Xero, QuickBooks, Google Sheets, Microsoft Excel, Calendly, Slack, Asana
Bonus Skill:
Canva Pro, Photopea, CapCut, Pika Art, Figma for clinic social media graphics and marketing materials.
South East Asian Institute of Technology
- Handled 50+ daily customer transactions with 100% cash accuracy
- Provided customer support, answered product inquiries, and resolved complaints professionally
- Managed inventory, restocked items, and tracked daily sales reports
3 years experience in sales with direct client interaction, product pitching, and order processing. Managed 2 years of mushroom growing operations including production, inventory, and quality control. Handled direct selling to local and online customers. Created handmade crafts and promoted products through Facebook marketing and social media engagement. Skilled in customer service, time management, multitasking, and organizing daily tasks.
- Performed fast and accurate data entry for client databases and spreadsheets
- Conducted web research and lead generation for small businesses
- Organized and cleaned large datasets in Excel and Google Sheets
- Delivered work ahead of deadlines with minimal errors
- Prepared monthly Profit and Loss statements using Xero and QuickBooks
- Categorized transactions and reconciled bank accounts for small businesses
- Created organized Excel reports for income and expense tracking
- Ensured 99% accuracy in financial data entry
- Managed patient appointments using Calendly and Google Calendar for US Pacific Time clients
- Handled email correspondence and inbox organization for a medical practice
- Performed accurate data entry for patient records and schedules
- Maintained confidentiality and HIPAA-aware communication standards
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Accurate data entry, web research, lead gen, and Excel data cleanup for businesses