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BS in Information Technology
ACLC COLLEGE- TAGUIG
More Info About Me
Hi, I'm Lester R. Lasanas, a dedicated Data Entry Specialist with over three and a half years of experience in the BPO industry. I specialize in accurate and efficient data entry, ensuring that every piece of information is processed with precision and timeliness.
I take pride in being detail-oriented and consistently delivering high-quality work on time. My approach is always professional and responsive, making sure clients feel supported and understood throughout every project.
What I enjoy most about my work is the challenge it brings—it pushes me to stay focused, organized, and continuously improve. I’m also open to learning new skills and expanding my services, especially in areas like web development and SEO.
My goal is to grow as a Virtual Assistant, where I can apply my strengths and provide valuable support to businesses and entrepreneurs.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
Support Services Group - APAC
(Data Entry Specialist)
Maintaining and updating data accurately in company databases.
Entering large volumes of data with high accuracy while meeting daily deadlines.
Verifying, correcting, and organizing information to ensure consistency and data integrity.
Managing confidential client information with strict attention to data privacy protocols.
Performing regular audits to identify and correct data entry errors.
Using tools like Microsoft Excel and internal software for data processing and reporting.
2016
-
2020
Dizon Farms (Robinsons Supermarket)
(Merchandiser)
Monitored store inventory and ensured product visibility.
Coordinated with store personnel for proper display setup.
2020
-
2021
Zinc Web Marketing
(Chat Support Representative)
Respond to customer inquiries via live chat in a timely and professional manner
Provide accurate information about products, services, billing, or policies
Troubleshoot and resolve customer concerns or escalate when necessary
Handle multiple chats simultaneously while maintaining quality service
Document customer interactions and update records in the system
Follow company guidelines and meet performance metrics (response time, CSAT, resolution rate)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.