BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT
NORTHEASTERN COLLEGE
Backend-focused Virtual Assistant with 16+ years of administrative and operations experience, specializing in data entry, document and records management, bookkeeping, invoice processing, and CRM data support. Keeps business operations running accurately behind the scenes, managing confidential files, payroll, and financial documentation with precision and reliability. Proficient in Google Workspace, Microsoft Excel, QuickBooks Online, and AI productivity tools (Claude, ChatGPT) to streamline day-to-day workflows.
NORTHEASTERN COLLEGE
• Reviewed and processed consumer loan applications, verifying documentation for accuracy and completeness prior to approval.
• Organized and maintained loan record documentation, keeping files audit-ready and easy to reference.
• Tracked application status and proactively followed up on pending files to keep the approval pipeline moving.
• Ensured all loan processing aligned with company policy and lending compliance standards.
• Supported the Manager with administrative and research tasks that kept projects on schedule.
• Handled data entry and administrative processing to support project execution.
• Maintained an organized filing system and database for accurate recordkeeping.
• Owned end-to-end administrative operations across multiple departments, keeping daily office workflows running smoothly with minimal oversight.
• Managed daily cash collections and bank deposits, ensuring accurate and timely financial handling.
• Maintained organized, confidential company files and records, supporting quick retrieval and data security.
• Processed semi-monthly payroll for the full employee roster, ensuring accurate and on-time compensation.
• Partnered with the company accountant on tax filing and financial documentation, supporting audit-ready recordkeeping.
• Prepared invoices, check payments, and vouchers for suppliers and creditors, maintaining accurate accounts payable records.
Data entry and validation. File/document organization and digital filing systems. Database and records management.
Invoice creation and payment processing. Basic bookkeeping, vouchers, and supplier payments). Payroll support.
Inbox and calendar management. Document prep and formatting (reports and spreadsheets). Research and Data compilation
Basic Canva graphics. AI-assisted tasks using Claude/ChatGPT for research and drafting. Basic Video Editing for reels.