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BSED major English
Professional Academy Of The Philippines
More Info About Me
I am a motivated and hardworking professional with several years of experience in BPO and customer service. I also have experience in sales and enjoy working with people and helping customers. I am currently developing my skills in virtual assistance and social media management. I am reliable, willing to learn, and committed to providing quality work and excellent service.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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2022
Alorica
(Sales Representative)
2018
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2022
Tech Mahindra
(Associate Customer Support)
Handled customer inquiries and concerns through email and provided accurate and timely assistance. Assisted customers with product and service information, process request, and resolved issues professionally.
2017
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2018
NZIHS PHILIPPINES CONSULTANCY SERVICES
(Client Service Associate)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.