2004
Bachelor of Science in Commerce Major in Management
Liceo de Cagayan University
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2026
Concentrix
(Customer Service Representative)
Maintained positive work ethic and commitment to providing excellent service.
Improve service efficiency and customer satisfaction.
Ensuring to resolve the customers issue on a first call.
2021
-
2021
ONYX CARid
(Customer Service Representative)
Ensuring Logistics are well handled and monitored
Provided strong dedication to assist and gain customer satisfaction.
2020
-
2020
Teleperformance
(T-MOBILE)
Committed to delivering positive customer experiences and contributing to team success in a fast-paced environment.
Experienced in retail & telco excelling in problem-solving and providing friendly, efficient service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.