2019
Bachelor of Science in Tourism Hotel and Restaurant Management
Leyte Normal University
More Info About Me
Highly organized and service-oriented professional with 3+ years of experience in hospitality. Skilled in communication, multitasking, and handling high-volume client interactions. Looking to leverage these skills as a Medical Virtual Assistant by supporting patient scheduling, administrative tasks, and healthcare team coordination.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2025
Thai -Noy Cuisine | Población, Makati
(Waitress)
Greeted and served guests, providing attentive and friendly service
Took orders and recommended menu items, upselling to boost sales
Processed payments and managed transactions accurately
Performed closing duties, including cash handling and securing the restaurant
2024
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2024
JVouge Bar & Restaurant | Valero St., Makati
(Waitress)
Delivered excellent service during the grand opening, ensuring a positive guest experience
Managed table assignments, order flow, and efficiently upsold menu items
Served food and beverages while maintaining service standards
2021
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2024
The Gramercy Residences |Salamanca St., Makati
(Concierge)
Managed check-in, check-out and daily service requests
Fielded and prioritized resident inquiries via phone, email, and in- person
Resolved complaints efficiently, maintaining tenant satisfaction
Maintained security by managing key cards and logging interactions
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.