2022
Bachelor of Secondary Education Major in English
Mabini Colleges Inc.
More Info About Me
I am a dedicated and detail-oriented Virtual Assistant with a strong background in administrative support, customer service, and communication. I have 7 years of experience as an ESL teacher and 1 year of experience in the BPO industry handling financial and banking accounts.
Throughout my career, I have developed excellent communication, time management, problem-solving, and organizational skills. I am experienced in email management, calendar scheduling, data entry, internet research, document organization, and providing reliable administrative support. I am also comfortable learning new software and adapting to different workflows.
I take pride in being dependable, organized, and committed to delivering accurate, high-quality work while maintaining professionalism and confidentiality. My goal is to help business owners save time, stay organized, and focus on growing their business by providing efficient and reliable virtual assistance. I am always eager to learn, improve my skills, and build long-term partnerships with clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
GENPACT
(Customer Service Representative)
Assisted customers with banking and financial account inquiries via phone.
Resolved customer concerns while providing accurate and professional service.
2019
-
2024
GFA KIDS
(ONLINE ENGLISH TEACHER)
Conducted one-on-one online English lessons for students of different ages and proficiency levels.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.