2012
AB Major in Psychology
Notre Dame of Dadiangas University
More Info About Me
N/a
Ma. Veron Antoniete P. Santiago
Paranaque City, Philippines
Freelancer
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
My Experience and Education
2025
-
2025
Transnational Medical & Diagnostic Center, Inc
(Medical Staff Assistant (Records & Releasing))
Responsible for the accurate, timely, and secure release of medical records, laboratory results, and diagnostic reports in accordance with hospital policies, Department of Health (DOH) regulations, and the Data Privacy Act.
Ensures confidentiality, completeness, and proper documentation while coordinating with patients, physicians, and internal clinic departments.
Coordinate with attending physicians and nursing staff for record validation and clarification
Process patient requests for medical records, medical certificates, and clearances
Maintain accurate logs and tracking systems for released documents
Organize and safeguard physical and electronic medical records
Assist patients courteously at the releasing counter and respond to inquiries
Support audits and quality assurance activities related to medical records
2024
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2025
Transnational Medical & Diagnostic Center, Inc
(Medical Staff Assistant (Records & Releasing))
Responsible for patient reception, appointment scheduling, record management, and coordination with medical staff to support efficient clinic operations in compliance with data privacy policies.
Register patients and verify personal and medical information
Maintain and update patient records and files
Coordinate with doctors, nurses, and other medical staff
Process forms, referrals, and basic documentation
Collect and relay information while ensuring data privacy compliance
Maintain a clean, organized, and efficient front desk area
Maintain accurate logs and tracking systems for released documents
Organize and safeguard physical and electronic medical records
Assist patients courteously at the releasing counter and respond to inquiries
Support audits and quality assurance activities related to medical records
Support administrative and reporting requirements as needed.
2021
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2024
Health Hub Laboratory & Medical Clinic
(Human Resource Specialist-Recruitment)
Responsible for managing the end-to-end recruitment process for a diagnostic clinic
Focusing on sourcing, screening, and hiring qualified healthcare and administrative professionals while ensuring compliance with healthcare regulations, clinic policies, and labor laws.
Manage full-cycle recruitment for clinic positions including medical technologists, radiologists, nurses, receptionists, billing staff, and support personnel
Coordinate manpower requirements with department heads and clinic management
Create and post job advertisements on appropriate platforms and recruitment channels
Screen resumes, conduct initial interviews, and schedule interviews with hiring managers
Verify professional licenses, certifications, and credentials required for healthcare roles
Assist with pre-employment requirements such as background checks, medical clearances, and onboarding documentation
Maintain accurate recruitment records and employee files in compliance with data privacy laws
Support onboarding and orientation of newly hired staff
Ensure recruitment practices comply with labor laws, DOLE regulations, and clinic policies
Prepare recruitment reports, hiring metrics, and staffing updates for management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.