2021
Nursing Aide
First Asia Institute of Technology and Humanities
My Skills and Competencies
Data Entry and File Organization
Email Customer Support
Virtual Assistant
Remote Work and Independent Task Handling
Report Preparation and Documentation
Time Management and Attention to Detail
Email, Calendar and Schedule Management
Problem-Solving and Multitasking
Data Entry
Certificates
My Experience and Education
2023
-
2025
VA+ Virtual Staffing, Marketing, & Business Solutions
(EXECUTIVE VIRTUAL ASSISTANT)
-Provided tailored administrative support to multiple clients across diverse
industries, ensuring smooth daily operations.
-Managed inboxes and professional correspondence, processing 50+ emails daily
with timely follow-ups and resolutions.
-Conducted cold calling and client follow-ups to boost engagement and
conversion opportunities.
-Coordinated scheduling and calendar management across time zones,
organizing 20+ meetings and appointments weekly.
-Maintained accurate records, performed data entry, and tracked tasks to support
business processes.
-Adapted quickly to unique client requirements while consistently delivering highquality results
2022
-
2023
Credit Repair Authority
(ADMINISTRATIVE ASSISTANT)
-Helped clients clear debts and repair credit by guiding them through the process
to improve their financial standing.
-Located lost superannuation accounts and consolidated financial records for
accuracy.
-Managed client documentation, PDFs, and forms while ensuring compliance,
confidentiality, and timely submission.
-Tracked cases, managed workflows, and maintained clear client communication
using Bitrix24 CRM.
-Monitored productivity and project timelines with Hubstaff to ensure efficiency
and accountability.
-Provided personalized support by reviewing financial documents and offering
step-by-step assistance to resolve debt issues.
2021
-
2022
OKEbet Gaming Casino
(ADMIN VIRTUAL ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE)
-Responded to client inquiries promptly and professionally via chat, email, and
phone.
-Delivered accurate information and resolved issues to maintain high customer
satisfaction.
-Applied strong communication and problem-solving skills in a fast-paced setting.
-Supported client account maintenance and ensured consistent service reliability
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.