Business Administration and Management
Lyceum North-Western University
I am a hardworking and reliable person who can work efficiently under pressure. I am patient, honest, and highly committed to delivering quality results. I enjoy learning new skills and take pride in being dependable and organized. In my free time, I enjoy singing and playing volleyball, which help me stay balanced and motivated.
Lyceum North-Western University
Provided support to international patients by handling email and phone inquiries, managing social media postings, and assisting doctors during treatments. Explained surgical procedures along with pre- and post-operative care in detail, addressed patient concerns and complaints, and ensured high-quality patient care and satisfaction throughout the treatment process.
Provide comprehensive personal and administrative support by managing my employer’s daily personal needs both in person and online. Responsibilities include coordinating schedules, handling tasks on their behalf, preparing healthy meals, and ensuring important matters are attended to efficiently despite their busy schedule.
Handled patient communications, appointment scheduling, insurance and medical documentation, reports, billing coordination, inventory monitoring, follow-ups, complaint resolution, and overall customer service support while coordinating with doctors, admin, and marketing teams.