Hey I am Ma. Cristina

About Me

Hello! My name is Ma. Cristina, but you can call me Cris or Tina . I'm from Quezon City, Manila, Philippines. I'm a single mom to my one and only beautiful daughter, who is my strength , happiness, and inspiration . I choose to pursue a career as a Virtual Assistant so I can work from home and still be there for my child.

I'm studied Computer Technology at Datamex Institute Computer Science and Technology. I also worked as a Call Center Agent for a local account and as an accounting officer. My responsibilities included Outbound Collection /Recovery Calls, encoding details, and processing payments using Excel, and ensuring accurate data entry.

I started my General Virtual Assistant training at PROVA to expand my skills. I am hard working and I pay attention to details.


I would love to contribute to your team and projects. Let's connect!

Ma. Cristina Macalood
Quezon City, Philippines
cristinamacalood@gmail.com
Freelancer
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My Skills and Competencies

Data Entry

Certificates

ProVA Certificate Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2015
Datamex Institute Computer Science and Techhnooloogy

Associate Computer Science and technology

2025
General virtual Assistant Training - PROVA

Completed training in Data Entry, Email Management, Calendar Management, and costumer Support. Currently ongoing.

2017 - 2017
RGS Recovery Management and Collection Services
(Accounting Officer)

•Conducted Outbound Collection/Recovery Calls to delinquent to accounts to ensure payments.
•Followed up with costumers regarding overdue balances in a professional and respectful manner
•Encoder costumer payment details and updated account records accurately using Microsoft Excel
•Processed payment transactions and met daily/weekly collection targets

My Services

Data Entry

Accurate data entry using Microsoft Excel & Google Sheets. Experience in encoding customer data and payment records.

Customer Support/Collection

4 months BPO exp in outbound calls. Handled customer inquiries & payment follow-ups. Good in Taglish . Fast learne

Email Management

Organizing inbox, labeling emails, prioritizing urgent messages, and sending professional replies. Trained in PROVA VA c

Calendar and Admin Support

Scheduling meetings, managing Google Calendar, setting reminders, and basic admin tasks. Trained in PROVA. Willing to le


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines
Email :
cristinamacalood@gmail.com


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