Dasmarinas National High School-main
High School Graduate
I am a highly driven professional with over 7 years of proven expertise in Debt Collection, Sales Marketing, and Customer Relations. My career is defined by my ability to handle high-pressure environments and consistently deliver results.
Core Expertise:
Debt Collection & Recovery: 3+ years experience as a Field Officer for Home Credit, specializing in skip tracing, professional negotiation, and settling high-value delinquent accounts.
Sales & Marketing: 5 years with Globe Telecommunications, mastering lead generation, cold calling, and objection handling.
Problem Solving: Expert in resolving billing disputes and technical concerns while maintaining ethical standards and client relations.
Technical Skills:
CRM & Data Entry
Social Media Management (Facebook, TikTok, Instagram)
Content Creation (Canva, Vlogging)
Persuasive Communication & Conflict Resolution
I am a tech-savvy professional and a dedicated mother who values organization and efficiency. I am ready to bring my negotiation skills and 'Top Performer' mindset to your team as a Virtual Assistant or Collections Manager.
High School Graduate
Consistent Top Performer: Maintained high collection rates and consistently met or exceeded monthly recovery targets.
Skip Tracing & Verification: Expert in locating delinquent accounts and verifying customer information to ensure effective debt recovery.
High-Volume Portfolio: Efficiently handled 50+ daily field visits and calls while maintaining professional and ethical standards.
Negotiation & Conflict Resolution: Utilized strong communication skills to settle overdue accounts and resolve customer disputes effectively.
Mae
Sales Consultant | July 2018 – Sept 2022
Top Sales Performance: Consistently hit monthly targets for Globe products via social media and cold calling.
Billing & Dispute Resolution: Handled customer billing issues and technical concerns to ensure high retention.
Lead Generation Expert: Managed Facebook and TikTok accounts to find and engage potential clients.
Objection Handling: Skilled in professional communication and converting inquiries into successful sales.
Top Sales Performance: Consistently hit monthly targets for Globe products via social media and cold calling.
Billing & Dispute Resolution: Handled customer billing issues and technical concerns to ensure high retention.
Lead Generation Expert: Managed Facebook and TikTok accounts to find and engage potential clients.
Objection Handling: Skilled in professional communication and converting inquiries into successful sales.
Direct Sales & Outreach: Conducted in-person and online sales presentations for herbal food supplements, focusing on product quality and health benefits.
Digital Marketing: Managed online postings and social media content to boost company visibility and attract health-conscious prospects.
Consultative Selling: Assisted customers in choosing the right supplements to address specific health issues and improve their overall well-being.
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Expert in debt recovery & field collections. Proven track record in settling accounts with professionalism.
Creative SMM & Vlogger. Expert in content strategy, audience engagement, and brand growth across FB, IG, and TikTok