2011
Bachelor in Science in Hotel and Restaurant Management
Notre Dame of Marbel University
From Hospitality to Digital: Bringing Service Excellence Online
Hi, I’m Mae Sheille, but you can call me Mai!
I’m a Virtual Assistant and Junior SEO professional based in General Santos City, Philippines, with a background in hotel sales, customer service, administration, and Local SEO & Lead Generation.
My experience in the hospitality and sales industry has taught me how to communicate effectively, build strong client relationships, stay organized, and handle multiple priorities even in fast-paced environments.
I expanded my skills into the digital space through Virtual Assistant training with ProVA and hands-on experience supporting Local SEO and Lead Generation projects. I have worked on SEO content, service and location pages, local citations, NAP management, website updates, internal linking, social media setup, and project organization.
I’m a reliable, proactive, and detail-oriented professional who takes ownership of my work and genuinely cares about helping businesses grow. Whether you need support with daily administrative tasks, website and SEO work, or lead-generation projects, I’m ready to learn, contribute, and make your workload easier.
Let’s work together to make your business run smoother, smarter, and more efficiently.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry and File Organization
Content Creator
Meeting Scheduling and Coordination
Calendar and Email Management
Calendar and Email Management
Certificates
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My Experience and Education
July 27
-
Present
RankWella
(Junior SEO)
Supported Local SEO and Lead Generation projects by creating SEO-focused service and location pages, optimizing website content, building local citations, maintaining NAP consistency, and assisting with internal linking. Conducted basic keyword and local search research and supported website and social media updates for multiple service-based businesses.
2023
-
2026
Greenleaf Hotel Gensan
(Sales Supervisor)
➤ As a Sales Supervisor, I managed high-volume email and phone inquiries, delivering prompt, professional, and
solutions-focused communication. I oversaw booking systems, calendar management, and client scheduling
to ensure seamless operations.
➤ I maintained accurate records, reports, and documentation, improving data organization and accessibility. By
collaborating with internal teams, I helped streamline workflows and consistently meet client expectations.
➤ My commitment to excellent customer service contributed to increased client satisfaction and retention. I
thrived in fast-paced environments, effectively handling multiple priorities while maintaining accuracy and
efficiency.
2020
-
2023
PH Global Jet Express Inc. (J&T Express)
(Admin Officer)
➤ As a Logistics Admin Officer, I was responsible for monitoring employee attendance and ensuring accurate timekeeping records for payroll processing. I prepared and managed staff schedules to ensure proper coverage and smooth daily operations.
➤ I conducted regular quality checks to ensure all processes and outputs met company standards and compliance requirements. Additionally, I supported payroll preparation by verifying attendance data, resolving discrepancies, and maintaining organized records.
➤ My role required strong attention to detail, organizational skills, and the ability to handle multiple administrative tasks efficiently while supporting overall team productivity.
2011
-
2017
Sarangani Highlands Garden
(Front Office Supervisor and Sales Executive)
➤ As a Front Office Supervisor and Sales Executive, I managed hotel bookings, monitored daily room occupancy, and
ensured smooth front office operations. I maintained accurate guest records and generated reports, including
tracking guest nationalities for business insights.
➤ I handled billing preparation and verification, ensuring all invoices were accurate and submitted on time. I also
supervised daily cash remittances and sales reporting, maintaining proper documentation and financial accuracy
➤ Additionally, I performed telemarketing and conducted sales outreach, including client visits, to promote hotel
rooms and event services, contributing to increased bookings and revenue growth.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead List BuilderLead Generator and Sales Manager
Turning targeted research into high-quality leads that drive real business results.
Executive Assistant
Experience in calendar management, travel booking, email handling, and administrative support