2013
Computer Science
Infotech Institute of Arts & Science
More Info About Me
Hi! I’m an aspiring Virtual Assistant with a solid background in operations, customer service, and e-commerce, dedicated to helping entrepreneurs and small businesses improve efficiency by supporting their daily operations. I have experience handling administrative tasks, coordinating workflows, and assisting with email and schedule management in fast-paced environments.
With strong attention to detail and an organized work style, I support tasks related to content coordination, documentation, and customer communication. I have worked closely with cross-functional teams to ensure smooth execution of daily activities while maintaining accuracy, consistency, and professionalism across platforms.
I also have hands-on experience using Shopify, where I managed product uploads, updated sizes, titles, and descriptions, and ensured listings were accurate and aligned with inventory availability. In addition, I have basic knowledge of WordPress, including content management and translation, supporting multilingual site updates when needed.
I am dependable, detail-oriented, and committed to continuous learning. I have completed online training through PROVAPH in General Virtual Assistance and E-Commerce Dropshipping to further strengthen my skills. Whether assisting with administrative support, customer communication, or e-commerce operations, I am ready to provide reliable and efficient support to help your business grow. Let’s work together!
My Skills and Competencies
Shopify VA
Social Media Management
E-commerce
Data Entry
Content Creator
Virtual Assistant
Certificates
×
![]()
My Experience and Education
2023
-
2025
Olivia Manila
(Operations Manager)
Managed company operations across warehouse, customer service, and other core departments.
Introduced process improvements that enhanced overall efficiency and team productivity.
Led strategic planning, team training, and performance evaluations.
Oversaw procurement and inventory planning to align with demand and avoid overstock.
2021
-
2023
Olivia Manila
(Buyer – Merchandising Department)
Analyzed customer buying behavior through data insights from online platforms.
Determined optimal reorder points, vendor negotiations, and seasonal product planning.
Collaborated with marketing and sales for effective merchandising strategies.
2019
-
2021
Olivia Manila
(E-COMMERCE SPECIALIST | CSR)
Managed day-to-day operations of Lazada and Shopee
Seller Centers, including product uploads, inventory updates, and customer service.
Ensured timely uploading of products from production and marketing teams, maintaining alignment with promotions, campaigns, and stock availability.
Used Shopify to manage and update the company’s online storefront, optimizing product listings and ensuring accurate stock levels across all platforms.
Monitored inventory levels and coordinated with warehouse and logistics teams to ensure proper stock distribution
across multiple sales channels.
Responded promptly to customer inquiries and concerns, providing support to ensure high customer satisfaction and positive reviews.
Maintained accurate and up-to-date listings, images, and product descriptions to support sales and enhance user
experience.
Collaborated with marketing and operations teams to ensure smooth execution of promotional campaigns and flash sales
My Services
E-Commerce
I handle product uploads and updates in Seller Center and Shopify, making sure all product details are accurate.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Responsible for daily encoding of client and product details into GSheets or Excel, organizing files systematically.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.