2005
BSBA Legal Management
New Era University
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2016
International Committee of the Red Cross
(Global Mobility Officer)
Oversaw daily operations of the Global Mobility team, driving timely execution
of assignment processes and ensuring compliance with internal policies.
Directed workload distribution and supported strategic planning to maintain
service delivery standards. Partnered with the Head of Global Mobility on
projects, communications, and process improvements. Coordinated international
deployments, conducted rigorous document reviews, and provided high-level
employee support while liaising with global HR teams and stakeholders.
2010
-
2016
Shell
(HR Advisor)
Delivered end-to-end HR support across the employee lifecycle, managing
hiring, transfers, promotions, leave, and separations while ensuring
compliance with policies and SLAs. Processed benefits, compensation, and
payroll requests using SAP HR systems, investigated escalations, and resolved
complex HR inquiries. Partnered with global HR teams to drive consistent
service delivery and contributed to continuous improvement by enhancing
workflows and updating process documentation.
2007
-
2019
Intercontinental Hotels Group
(E-Meetings Specialist / Reservations)
As a Global Reservation Sales Agent at InterContinental Hotels Group, managed
customer reservations and inquiries with a commitment to service excellence.
Executed revenue-generating upselling strategies, consistently enhancing
customer satisfaction and driving business growth.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.