2007
BS Nursing
University of Perpetual Help System Laguna
More Info About Me
Medical Virtual Assistant with experience in appointment scheduling, insurance verification, EHR systems, and healthcare administrative support. Detail-oriented, organized, and patient-focused with strong communication skills.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2022
I and E Nutrition Services
(Administrative Associate)
- Appointment Setter – received and made calls to assist in setting up appointments with the Registered Dietitian
- Back Office Support in charge of file back up and data entry and updating of patient profiles on a daily basis
- Verified health insurance for appointments as per primary diagnosis referral (according to medical coding) as well as collection of co-payments online
- Handled incoming and outgoing mail from main administrative email and personal work email – mostly coordinating with Medical Groups under Heritage Provider Network, dietitians and, patient invoices upon request.
- Arranged dietitian schedules according to their availability as well as monitoring their hours while cross checking their invoices.
- Utilized Office Ally-Practice Mate and EHR 24/7
-Utilized Google Sheets
2018
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2019
QA World
(Transcriptionist)
Transcribed rep-customer calls regarding various topics including, but not limited to, cruise pitching, website security and online subscriptions.
2012
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2013
Dr. Sulaiman Al Habib Medical Group
(ICU Nurse)
- Overall Nursing responsibility: Delivered quality nursing care to critically-ill patients in accordance with pre-set standards.
- Carried out doctor’s orders regarding patient’s care, medication administration and procedures while practicing critical thinking.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.