1999
BS Hotel and Restaurant Management
La Consolacion College,Bacolod City
Research and Analysis, Communication Skills, Organizational Skills, and Customer Services
A dedicated and results-driven hospitality and maritime professional with over 20 years of experience in customer service, sales and marketing, documentation, claims management, and operations, currently pursuing a Master's degree in Hospitality Management while bringing strong organizational skills, integrity, adaptability, and a commitment to delivering excellent service.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2023
Philippine Span Asia Carrier Corporation
(Document Controller)
Overall in charge in collecting necessary documents needed for billing.
2002
-
2003
Sulpicio Line Inc.
(Marketing Executive)
Prepare and submit package proposals to prospect clients and ensure that all the services of the company are being offered.
2002
-
2003
Sulpicio Lines Inc.
(OJT - Trainer on-board / Tour Coordinator)
Conduct lecture on HRM/Tourism and Stewardship training program of the company syllabus
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.