2017
Bachelor of Arts in English Language
Camarines Norte State College
More Info About Me
I am a simple person with a quiet strength, sometimes introverted, sometimes outgoing, shaped by the people around me. I may seem distant at first, but there’s warmth behind my silence.
I value stability, genuine connections, and my greatest goal is to build a life where my family stays whole and supported.
My Skills and Competencies
Medical Va
Social Media Management
Data Entry
Certificates
×
![]()
My Experience and Education
April 18 2022
-
June 26 2023
Probe CX
(Flight Reservation Specialist)
* Book Ticket
* Arrange Flight
* Provide Necessary assistance for the passenger
*Provide suitable solution for cancelled flights, Delayed flights
2025
-
2026
IBM
(Contact Center Practitioner (CTA Coordinator))
• Time Keeping & Attendance Management Monitor caregiver clock in/outs (manual or system-based)
• Scheduling support - coordinate caregiver schedules to ensure adequate coverage
• Payroll Coordination – Prepare and verify data before processing payroll
• Compliance & Record keeping – Ensure adherence to labor laws and company policies
• Communication & Issue Resolution
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical VA
Detail-oriented and reliable Medical VA with experience in appointment scheduling and patient communication.