Mapúa Malayan Digital College
(Admissions Advisor)
- Reviews college applications in the CRM Tools and makes recommendations regarding acceptance.
- Verify documents submitted by future students to make sure that it is all correct and complete.
- Advise the applicants or future students of the load units that they can take and the subjects that they will be enrolled in.
- Assist the applicants/students with their login credentials to be used in their online studying.
- Answer emails/SMS/calls from applicants about their enrollment inquiries
- Report necessary issues/concerns with the process to the superiors and executives if needed.
- Follow up on the applicant's documents if needed.
- Basic editing of simple documents if needed.
Sykes Asia Inc. (Health Care)
(Customer Service Representative)
o Answer Inbound and Outbound Calls
o Answer the queries and concerns of the customers
o Provide technical support as needed
o Promote other products of the company
o Exhibits polite and professional communication via phone, e-mail, and mail.
o Supports team by performing tasks related to organization and strong communication.
o Provides information by answering questions and requests.
o Contributes to team effort by accomplishing related results as needed.
o Process product replacement of the customers depending on the issue encountered with the product.
o Process Prior Authorization, Prescription Refill, and Claim Requests on the CRM tools.
o Check on the delivery status of the product requested by the customer/client.
Skin Rejuve Inc
(Executive Assistant)
- Answering phones and routing calls to the correct person or taking messages.
- Helping prepare for meetings.
- Record minutes from meetings.
- Making travel arrangements for executives.
- Performing office duties that include ordering supplies and managing a records database.
- Experience as a virtual assistant.
- Opening, sorting, and distributing incoming faxes, emails, and other correspondence.
- Provide general administrative support.
St. Jude General Hospital and Medical Center
(Nursing Assistant)
o Help patients and assist patients
o Clean and bathe patients or residents
o Maintain patients’ hygiene and change bedding
o Turn, reposition, and move patients between wheelchairs, seats, and beds
o Serve meals and helped patients eat their food
o Measure vital signs like blood pressure and temperature
o Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor
o Input and update data of the patients on the CRM Tools.