Bachelor of Science in Nursing
St. Mary’s College of Tagum Inc.
My name is Maria Lourdes M. Somera, also known as Maria, a married professional with three children, currently based in Tagum City, Davao del Norte, Philippines. I am a highly motivated healthcare and insurance specialist with a strong foundation in clinical and administrative operations, known for accuracy, reliability, and strong attention to detail in fast-paced environments.
I hold a Bachelor of Science in Nursing from St. Mary’s College of Tagum, Inc. (2007–2011). I have over a decade of professional experience in healthcare and insurance operations, including roles as a School Nurse, Staff Nurse, and most significantly, an Insurance Representative at Armed Forces and Police Mutual Benefit Inc. (2014–2026). In this role, I handled insurance claims processing, eligibility verification, policy compliance, documentation review, and coordination with healthcare providers and insurance companies. My experience has strengthened my skills in data accuracy, medical documentation, records management, and administrative support, making me highly capable of transitioning into roles such as a Data Entry Specialist and Medical Virtual Assistant where accuracy, confidentiality, and efficiency are essential.
I am actively seeking a remote position where I can leverage my healthcare, insurance, and administrative expertise in a data-driven and client-focused environment. I am committed to delivering high-quality, accurate, and timely output while continuously improving my skills. I welcome the opportunity to contribute to your organization and support operational efficiency through dependable and detail-oriented work.
St. Mary’s College of Tagum Inc.
• Generated new business by identifying client needs and recommending appropriate insurance products (life, health, auto, or property).
• Built and maintained strong client relationships to ensure high retention and customer satisfaction.
• Explained policy features, coverage options, premiums, and exclusions in a clear and professional manner.
• Processed insurance applications accurately and ensured all required documentation was complete.
• Assisted clients with policy renewals, updates, and claims inquiries.
• Met or exceeded monthly sales targets and performance goals.
• Conducted follow-ups and prospecting activities through calls, emails, and meetings.
• Stayed updated on industry trends, products, and regulatory requirements.
• Maintained accurate and detailed patient records supporting insurance and billing documentation
• Collaborated with physicians and administrative staff to ensure completeness of medical records
• Applied strong attention to detail in documentation to support claims and audits
• Managed multiple tasks efficiently in a fast-paced healthcare environment
• Provided first aid and basic healthcare services to students and staff
• Maintained health records and reports
• Communicated with parents and school personnel regarding student health concern.
Manage patient records, schedule appointments, handle confidential documentation, and support healthcare workflows.
Reliable admin support: email, calendars, meetings, documents, reports, accurate and on time.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.