Bachelor of Science in Tourism Management
STI College Santa Rosa
Diploma in Business Administration
University of Victoria
Hi, I'm Marianne—short for Marianne Peñaverde Cuento—from Infanta, Quezon, Philippines. I'm a detail-oriented and highly organized Virtual Assistant dedicated to delivering reliable, efficient, and client-focused support. With strong communication, time management, and problem-solving skills, I help businesses stay organized, productive, and focused on growth.
As a Business Administration graduate in University of Victoria in Canada with experience in administrative support, customer service, data entry, bookkeeping, and business operations, I bring accuracy, professionalism, and confidentiality to every task. I am proficient in Google Workspace, Microsoft Office, QuickBooks, Canva, and Social Media Apps, allowing me to manage email and calendar scheduling, data management, research, bookkeeping, and customer support efficiently. I am a fast learner who adapts quickly to new systems and consistently delivers high-quality results.
If you're looking for a reliable, proactive, and detail-oriented Virtual Assistant, I'd love to support your business. "You focus on growing your business—I’ll take care of the rest." Let's connect and discuss how I can help streamline your operations and contribute to your success.
STI College Santa Rosa
University of Victoria
As a QuickBooks Bookkeeper, I manage daily bookkeeping activities by recording and categorizing income, expenses, bills, invoices, and payments in QuickBooks Online. I perform bank and credit card reconciliations, manage accounts payable and receivable, prepare invoices and basic financial reports, and maintain an accurate Chart of Accounts. I also review transactions for errors or discrepancies, keep financial records organized and up to date, assist with month-end closing procedures, and ensure that client financial information is handled accurately and confidentially.
ProVA provided me with hands-on tasks designed to enhance and strengthen my virtual assistant skills. These practical activities allowed me to gain real-world experience in handling administrative tasks, communication, and organization effectively. Through this training, I improved my overall confidence in performing virtual assistant responsibilities.
Performed quality inspections and routine testing on raw materials, in-process items, and finished products to ensure compliance with quality and safety standards. Documented inspection results, identified and reported defects, calibrated testing equipment, and supported investigations of quality issues and corrective actions. Collaborated with production and engineering teams to improve product quality, prepared quality reports, and assisted with audits and continuous improvement initiatives.
Owned and managed a street food business, overseeing daily operations, including food preparation, inventory control, sales, customer service, and financial management. Ensured compliance with food safety standards, maintained supplier relationships, and implemented strategies to enhance operational efficiency, customer satisfaction, and business profitability.
Managed the full recruitment cycle, including sourcing, screening, interviewing, and onboarding candidates, successfully recruiting over 100 applicants for aviation and administrative roles within a day. Administered employee benefits programs, maintained strict confidentiality of sensitive information, and ensured accurate data entry and record management in databases and spreadsheets. Verified data accuracy, resolved discrepancies, organized digital records, and generated reports to support efficient HR operations and informed decision-making.
Recording financial transactions, reconciling accounts, managing invoices, and preparing accurate financial reports.
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