Bachelor of Science in Medical Laboratory Science
Our Lady of Fatime University
Hi, I’m Maria Theresa, a detail-oriented and adaptable Virtual Assistant with experience in Medical VA, Executive Assistance, Property Management, Billing & Documentation, Customer Service, and Social Media Support.
I help businesses stay organized through reliable administrative support, accurate documentation, client communication, scheduling, and day-to-day operations. I also recently expanded my skill set through GoHigh-level (GHL) CRM training, with a growing focus on CRM management, lead organization, and streamlined follow-ups.
I’m organized, proactive, quick to learn, and committed to providing dependable support that helps businesses run more efficiently.
Our Lady of Fatime University
- Processed 100+ invoices daily with 99% accuracy, reducing billing errors by 20 percent
- Audited shipment and freight documents for accuracy and completeness
- Communicated with US-based partners regarding invoice and shipment issues
- Maintained organized billing records, reports, and documentation
- Ensured accuracy of billing data before processing payments
- Selected as Team Leader for an Executive Assistant internship program
- Led and supervised a team of 10 interns
- Delegated tasks and monitored team productivity
- Supported executives with scheduling, documentation, and administrative tasks
- Strengthened leadership, organization, and executive support skil
- Managed rent ledgers and payment updates for 80+ properties daily
- Processed legal notices and payment reminders based on state laws
- Assessed tenant eligibility for payment plans and account status
- Communicated with tenants via email, SMS, and outbound calls
- Maintained accurate records and property management reports
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback