Hey I am Nellie

Your Trusted Reliable Virtual Assistant

Hello! My name is Marinellie Yabut you can call me Nellie. I am 43 years old, a dedicated housewife, a loving wife, and a proud mother of two kids. Being a wife and mom has taught me valuable skills such as time management, patience, organization, multitasking, communication skills and responsibility. I am a hardworking and motivated person who is passionate and supporting businesses through online work such as virtual assistance.

I graduated with a Bachelor of Science in Business Administration major in Hotel and Restaurant Management. I have diverse work experience starting as a Call Center Agent – Technical Support Representative, where I assisted customers in resolving technical concerns, troubleshooting issues, and providing clear step-by-step solutions while maintaining excellent customer service. I also worked as a Customer Service Representative at Globe Telecom Incorporated, where I handled customer inquiries through email, resolved concerns, provided accurate information about services, and ensured customer satisfaction through timely and professional responses. In addition, I worked in Singapore as a Food Attendant and Bartender at Tomo Izakaya Ltd, where my responsibilities included serving food and beverages, assisting customers, preparing drinks, maintaining cleanliness, and ensuring a positive dining experience for guests. Currently, I am an online seller on Carousell, Shopee, and Facebook Marketplace, where I manage product listings, respond to customer inquiries, confirm orders, and promote products. I am also a TikTok and Shopee Affiliate, creating engaging content to promote products and generate sales. To continue improving my skills, I attended a 6-hour live webinar on Funnel Design and Website Landing Page Design last year. Recently, on February 21, 2026, I also completed an 8-hour General Virtual Assistance Training live webinar conducted by Coach Dhamielyn, where I learned more about the fundamentals of virtual assistance. The program also introduces basic knowledge about freelancing, client communication, and building a professional online presence. This training helps individuals develop the essential skills and confidence needed to start a career as a Virtual Assistant and provide reliable support to clients. I have diverse set of skills that include customer service, social media management, data entry, E-commerce manager and online selling, which allow me to deliver efficient and reliable result. I enjoy using my skills in customer support to help businesses grow and provide excellent service. With expertise in customer service, technical support, social media management, and online selling. I bring valuable skills to every project I take on. Time Management – Efficient in prioritizing tasks and meeting deadlines consistently. Attention to Detail – Highly detail-oriented in every task, ensuring accuracy and quality results. Multitasking & Adaptability – Comfortable handling multiple tasks simultaneously and quickly adapting to new challenges. Problem Solving – Skilled in identifying issues and finding effective solutions independently.

Ready to take your business to the next level? Hire me as your Virtual Assistant! Let's work together to make your business run smoother and more efficiently---Message me today!

Nellie Yabut
Paranaque City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Problem-Solving Skills
Communication Skills
Time Management Skills
Social Media Knowledge
Multitasking Skills
Analytical Skills
Content Creator
E-Commerce Support

Certificates

General Virtual Assistance Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2003
Hotel and Restaurant Management

Holy Angel University

May 2018 - 2026
Mars_Eshoppe
(E-Commerce Manager)

Product listing, upload and update listings
Respond to customer inquiries and message promtly.
Confirm and process customer orders.
Promote products through social media and online platforms
Market Research, look for trending products and analyze competitors to increase sales.

April 2025 - 2026
Tiktok and Shopee
(Affiliate Manager)

Promote products.
Share and recommend products using video, posts, or links
Make a creative content such product reviews, demonstrations or unboxing
Encourage viewers to click the link and buy the products.
Build trust with the audience. Give honest reviews about the products.
Improve strategies based on what content sells the most.

December 2023 - June 2025
Cebu’s Original Lechon Belly Paranaque Branch
(E-Commerce Manager)

Manage the overall daily operations of the store branch. Supervise, train and
motivate staff to achieve sales goals. Manage inventory and stocks. Also manage our Facebook Page
promote and run ads. Monitor orders online. Prepare sales reports and monitor sales performance.

February 2008 - March 2009
Sykes Asia Incorporated
(Technical Support Representative)

Troubleshoot technical issues, identify and fix problems.
Assist users or customers understand how to back up their data in the computer.
Provide step-by-step guidance through remote or phone support.
Provide customer service, stay patient professional and helpful.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry Encoder

Social Media Manager

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Paranaque City,
Philippines


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