Bachelor of Science in Information Technology
City of Malabon University
I’m Mariz. I have a background in marketing, creative coordination, and project administration, where I developed strong organizational, communication, and multitasking skills. I’m highly detail-oriented, proactive, and comfortable managing schedules, documentation, client communication, and administrative processes in fast-paced environments.
I am now eager to transition into a Medical Virtual Assistant role. I’m very interested in the healthcare field and motivated to apply my administrative experience in a medical setting. I understand the importance of accuracy, confidentiality, and professionalism when handling patient information and scheduling. I’m also willing to undergo training and continuously learn medical systems, terminology, and workflows to ensure I can provide reliable and efficient support.
I’m seeking an opportunity where I can grow in the healthcare industry, contribute meaningfully to a medical team, and deliver organized, compassionate, and dependable virtual assistance.
City of Malabon University
Led overall marketing and creative strategies to promote brand visibility and product distribution performance.
Developed and executed marketing campaigns across digital and traditional channels to support sales and business objectives.
Managed creative content production including promotional materials, social media assets, and product marketing visuals.
Coordinated with sales, operations, and external partners to ensure brand consistency across all marketing touchpoints.
Analyzed campaign performance and market trends to optimize marketing strategies and improve engagement and conversion rates.
Supported product launches, promotions, and in-store or online merchandising initiatives.
Supervised creative executions from concept development to final production.
Managed and processed financial and operational documentation including payment orders, reimbursements, and material requisitions, ensuring 100% compliance with approval workflows and payment deadlines.
Coordinated monthly operational expenses including utilities and office costs, helping prevent late penalties and maintain uninterrupted company operations.
Processed staff reimbursements, including international employees, improving reimbursement processing efficiency by maintaining accurate financial records.
Organized and tracked contract orders, purchase requests, and field operation documentation simultaneously for multiple projects.
Administered company compliance requirements by renewing business permits, vehicle registrations (OR/CR), PCAB licenses, RFID accounts, and insurance documentation.
Supported foreign employee documentation including AEP and 9G visa applications, passport processing, and government compliance records.
Scheduled and monitored company vehicles and equipment maintenance, reducing operational downtime through preventive monitoring.
Assisted drivers with basic troubleshooting and coordinated with repair providers for vehicle and equipment maintenance services.
Monitored utility billing schedules and implemented reminders to avoid late payments and service disruptions.
Designed employee ID layouts and maintained staff evaluation records and HR documentation files.
Provided administrative support for Chinese staff concerns, translation coordination, and document processing support.
Monitored 1,000+ telecommunications maintenance activities across Metro Manila, ensuring project delivery compliance and operational continuity.
Coordinated with site engineers and field technicians to process work orders, quotations, and service requests before and after field operations.
Reviewed, verified, and digitized technical reports by scanning and consolidating activity photos and documentation for client reporting.
Supported revenue tracking by monitoring completed maintenance tasks and assisting in billing telecommunications clients for services rendered.
Prepared weekly and monthly operational presentations for management stakeholders using summarized performance and activity reports.
Managed email communications for work order requests, service updates, and project monitoring coordination.
Network Operations Center (NOC) Support Duties
Monitored network infrastructure, servers, and telecom systems using monitoring dashboards to maintain service uptime.
Responded to network alerts, diagnosed system issues, and performed first-level troubleshooting to resolve incidents within SLA targets.
Escalated critical network outages to senior engineers and vendors while maintaining detailed incident documentation.
Logged and tracked network incidents, resolutions, and operational updates using ticketing systems.
Performed routine system health checks and security compliance monitoring.
Coordinated with IT, security, and operations teams during service disruptions to restore network
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.