2016
Bachelor of Science in Business Administration major in Management
Bulacan State University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Lead Generation
Certificates
My Experience and Education
2025
-
2025
VIP English
(Online ESL Teacher)
Teaching English to non-native speakers, managing schedules, conducting online classes, and providing instructional feedback.
2024
-
2026
Native Camp
(Online ESL Teacher)
Delivering English lessons online, managing student progress, maintaining accurate records, and providing interactive remote teaching support.
2022
-
2024
Jariel's Quicky Snackbar
(Store Manager)
Overseeing daily store operations, managing inventory and supplies, handling customer service and inquiries, and leading overall business operations.
2021
-
2022
Collective Solution
(Customer Service Representative)
Handled inbound and outbound communications for the Roadside Assistance account
(a car insurance add-on providing professional services when a vehicle breaks down or is involved in an
accident).
2021
-
2021
Teleperformance
(Customer Service Representative)
Handled an Airline account. Provided customers with baggage assistance, confirmed
travel reservations and itineraries, completed flight check-ins, and printed tickets using a point-of-sale
system.
2020
-
2021
Harte Hanks
(Customer Service Representative)
Provided phone and email support in a blended restaurant/food industry account.
2019
-
2019
Concentrix
(Customer Service Representative)
Handled a Financial credit card account. Assisted customers with new account
applications, account verification, queries, and related concerns.
2018
-
2019
Alorica
(Sales Consultant)
Devised strategies for promoting and selling products or services.
2017
-
2018
Sitel
(Customer Service Representative)
Handled a Credit bureau account.
2016
-
2016
The SM Store (Madison Shopping Plaza Inc.)
(Cashier)
Handling point-of-sale (POS) transactions, managing payment collections, maintaining
accurate cash counts, assisting shoppers, and upselling SM Advantage Cards.
2013
-
2015
Jollibee Foods Corporation
(Service Crew & Marketing Assistant)
Assisting store marketing operations, serving customers, maintaining store cleanliness,
aiding in store promotions, and upselling Happy Plus Cards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.