2018
Bachelor of Elementary Education
Cebu Technological University
More Info About Me
I’m MARK, the Virtual Assistant your business needs.
I specialize in:
Creating and managing social media accounts
Building content calendars tailored to your brand
Using proven tools to grow real followers quickly
Developing engaging social media content that drives results
Appointment setting, data entry, and payroll support
Beyond these services, I bring:
Excellent project and time management skills
The ability to handle multiple priorities with ease
Strong verbal and written communication skills
Confidence to work independently or as part of a team
Your goals are my top priority. Let’s connect and discuss how I can help your business grow!
My Skills and Competencies
payroll specialists
Accounting Specialists
Appointment Setter
Customer Service Representative
Social Media Management
Data Entry
Certificates
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My Experience and Education
September 2025
-
current
City Government of Mandaue LGU
(Payroll Specialist)
Payroll Processing
*Administer payroll for JO and COS workers, including computation of salaries, overtime, allowances, and deductions.
*Handle final pay, 13th month pay, and tax annualization.
*Ensure timely release of salaries and benefits.
Compliance & Government Reporting
*Ensure full compliance with statutory and government regulations (e.g., BIR, SSS, PhilHealth, Pag-IBIG).
*Prepare and submit required reports and remittances to government agencies.
*Coordinate with agencies for updates on labor and tax laws affecting JO and COS employees.
Accounting & Reconciliation
*Reconcile payroll-related accounts to maintain accuracy and integrity of financial records.
*Maintain payroll data accuracy and integrity in HRIS or accounting systems.
May 2018
-
November 2023
SK Federation of Compostela
(Social Media Manager)
*To manage and enhance the online presence of the SK Federation Compostela by creating, curating, and publishing engaging content across social media platforms. The role ensures that the federation’s programs, projects, and advocacies are effectively communicated to the youth and the wider community.
May 2018
-
November 2023
SK Panangban, Compostela, Cebu LGU
(Social Media Manager)
Content Creation
*Design and publish posts, graphics, and videos highlighting SK activities.
*Maintain a consistent posting schedule across official platforms.
Digital Advocacy
*Promote youth programs, campaigns, and advocacies online.
*Use social media to raise awareness on issues like education, health, and environment.
Community Interaction
*Respond to inquiries and feedback from constituents via social media.
*Foster positive online engagement and transparency.
Analytics & Reporting
*Track engagement metrics and prepare monthly reports.
*Recommend strategies to improve reach and effectiveness.
November 2024
-
November 2025
ResultsCX
(Technical Sales Representative)
*Handle inbound and outbound calls, emails, or in-person inquiries regarding Xfinity services (internet,
cable TV, phone, home security).
*Troubleshoot service issues, guide customers through setup, and provide solutions for connectivity
or equipment problems.
*Promote and sell Xfinity products, including upgrades, bundles, and value-added services. Identify
customer needs and recommend tailored solutions.
*Address customer concerns with professionalism, ensuring timely resolution and customer
satisfaction.
*Assist with billing inquiries, service changes, and account updates.
*Stay current with Xfinity’s offerings, promotions, and technical features to effectively communicate
benefits to customers.
*Achieve sales quotas, customer satisfaction scores, and service quality metrics
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.