Hey! I'm your Virtual Assistant, MJ Fariñas Mark James

Self-introduction

My name is Mark James Fariñas, though I also go by MJ. Born on July 23, 2001, I am a dedicated and adaptable Virtual Assistant with over 3 years of experience in customer support, appointment setting, and social media management. Throughout my career, I have developed strong communication and organizational skills by handling high-volume client interactions, managing digital workflows efficiently, and maintaining positive client relationships.

I am recognized as a fast learner with a strong growth mindset, allowing me to quickly adapt to new tools, systems, and business processes within the freelancing industry. Outside of work, I enjoy playing basketball, chess, and video games such as Valorant and NBA 2K, which help strengthen my strategic thinking, teamwork, and problem-solving abilities.

Mark James Nadal Fariñas
Las Piñas City, Philippines
markjames072301@gmail.com
Freelancer
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Virtual Assistant

Appointment Setting
Social Media Management
Data Entry
Virtual Assistant

Certificates

Executive Assistant
Appointment Setter
Typing Test

My Experience and Education

  • EXPERIENCE
  • EDUCATION
September 2020 - October 2021
Billion Dragon Outsourcing
(Chat Support / Customer Service Representative)

Provided real-time chat support for deposits, withdrawals, promotions, and account concerns. Maintained high customer satisfaction while handling high-volume chat queues and fast resolutions.

November 2021 - February 2023
Gladiator Solutions LLC
(Appointment Setter)

Qualified leads and scheduled appointments via calls and chat while maintaining accurate CRM records. Consistently exceeded appointment quotas through strong conversion and daily bookings.

May 2023 - February 2026
Lucky Charmers LLC
(Virtual Assistant)

Managed social media accounts, scheduled content, and responded to messages to maintain consistent engagement. Improved response time and audience interaction through active communication and regular posting.

Virtual Assistant | Customer Support Specialist | Social Media Manager | Appointment Setter

Virtual Assistant

A Virtual Assistant provides remote support for admin, customer service, and daily business tasks.

Social Media Management

Creating and managing content across platforms to boost engagement, grow brand, and connect with audiences.

Data Entry

Accurately input, verify, and manage data while ensuring quality, consistency, and confidentiality in systems.

Appointment Setter

Schedules appointments, qualifies leads, and manages calendars to support sales teams efficiently.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Email | Whatsapp
markjames072301@gmail.com | +639054431700

Address :
Las Piñas City,
Philippines
Email :
markjames072301@gmail.com


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