Billion Dragon Outsourcing
(Chat Support / Customer Service Representative)
Provided real-time chat support for deposits, withdrawals, promotions, and account concerns. Maintained high customer satisfaction while handling high-volume chat queues and fast resolutions.
Gladiator Solutions LLC
(Appointment Setter)
Qualified leads and scheduled appointments via calls and chat while maintaining accurate CRM records. Consistently exceeded appointment quotas through strong conversion and daily bookings.
Lucky Charmers LLC
(Virtual Assistant)
Managed social media accounts, scheduled content, and responded to messages to maintain consistent engagement. Improved response time and audience interaction through active communication and regular posting.