2022
Science, Technology, Engineering and Mathematics (STEM)
Sapang Palay National High School
More Info About Me
Experienced Customer Service Representative with over 2 years of expertise in providing exceptional support through live chat, phone, and email. Proven track record of resolving customer inquiries, technical issues, and account maintenance concerns while maintaining high customer satisfaction scores. Recognized as a high potential advocate and promoted to apprentice mentor, assisting new hires during company ramp-ups.
My Skills and Competencies
Customer Service Representative
Data Entry
Virtual Assistance
Certificates
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My Experience and Education
2023
-
2025
Concentrix
(Blended Support Representative)
Resolving customer concerns about account inquiries, account maintenance, and streaming service technical support via live chat, phone, and email.
2022
-
2023
Stellar Expedient Manpower Devt.
(Product Merchandiser)
Managing stocks and maintaining proper inventory of the client’s products in the supermarket’s warehouse.
2026
-
Present
Allstar Tech VMS
(On-call Technician)
My Services
Virtual Assistant
Handles email management, calendar scheduling, customer support, social media, research, and data entry.
Data Entry | Data Analyst
Compiles customer data, manages inventory, and corrects data of your daily business needs