I am a Travel Virtual Assistant specialising in itinerary creation, CRM support, and administrative tasks. I help travel agencies manage daily operations, client communication, and travel coordination efficiently and reliably.
Lyceum Northwestern University
STI College Dagupan
↦Created and published client-ready digital travel itineraries using an online itinerary management platform.
↦Assisted with travel planning, bookings, and coordination of trip details.
↦Managed client information and communications using a travel CRM system.
↦Updated pricing sheets, travel records, and internal trackers.
↦Handled email enquiries, confirmations, and follow-ups.
↦Provided administrative and backend support to ensure smooth travel operations.
↦Tourism Instructor with experience teaching students practical skills in booking flights, hotels, and organizing travel itineraries.
↦Delivers engaging lectures while efficiently managing course schedules, student records, and evaluations.
↦Collaborates with industry professionals to keep content relevant and guides undergraduate research projects with a focus on data analysis and high-quality outputs.
↦Manages academic operations such as school calendar planning, scheduling of activities, and monitoring of teacher performance. ↦Oversees course schedules, student records, and evaluation processes.
↦As a Program Head and Tourism Instructor, leads classroom instruction and collaborates with industry professionals to ensure relevant and practical learning.
↦Also guides students in research and data analysis, while teaching hands-on skills like booking flights, hotel accommodations, and organizing travel itineraries.
↦Assisted clients with travel enquiries, trip planning, and package recommendations.
↦Processed bookings, reservations, and travel documentation.
↦Coordinated with suppliers for flights, accommodations, and tours.
↦Provided client support before and after bookings.
↦Updated travel records, pricing details, and booking information.
↦Ensured accurate and timely communication with clients.
↦Provided excellent customer support by handling inquiries, managing travel bookings, and ensuring smooth passenger experiences.
↦Helped enforce safety protocols with attention to detail and quickly resolved complaints, showing strong problem-solving skills and adaptability.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Maintain accurate pricing sheets, trackers, and travel records.
Assist with booking requests, confirmations, changes, and supplier coordination.
Conduct travel research, prepare documents, and support daily admin tasks.
Organise schedules, deadlines, and appointments to keep operations on track.
Handle enquiries, organise inboxes, and respond to client emails professionally.
Create clear, client-ready digital itineraries using online travel itinerary platforms.