TECHVOC
Saint Columban College
I am a motivated and detail-oriented professional with a strong interest in continuous learning and problem-solving. I value clear communication, teamwork, and efficiency, and I strive to deliver high-quality results in every task I handle.
Saint Columban College
Assist customers with account inquiries, service-related issues, and billing concerns.
Help and teach non-native speakers, such as Chinese, Japanese, and Korean students, to learn and develop their English knowledge and communication skills.
Responsible for generating new business opportunities by identifying, engaging, and qualifying potential customers. This role focused on outbound prospecting.
Front-line customer support and sales professional who assists customers with questions, problems, and needs related to AT&T products and services, while also helping drive sales and customer retention.
Architect of the customer’s journey. We are focused on retaining at-risk customers by identifying pain points within the customer journey. The goal is to transform every interaction into a long-term partnership.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.