ELECTRONICS AND COMMUNICATIONS ENGINEERING
MAPUA INSTITUTE OF TECHNOLOGY
I am a detail-oriented and well-rounded Virtual Assistant with over 10 years of experience in customer service, sales, purchasing, email support, chat support, data entry, and basic knowledge in automation and creating basic workflows. I have a strong track record of hitting sales targets and providing good customer service. I invariably provide efficiency, reliability and accuracy. I am passionate in building a well-organized space that I believe will be beneficial at work. I am driven by constant improvement and achieving goals. I thrive for the development of both my professional being as well as my client’s success.
MAPUA INSTITUTE OF TECHNOLOGY
Managing sales-driven account in the automotive sector
Making outbound calls and receiving calls from sellers who are interested in selling their cars. This includes emails and texts.
Negotiating, devaluing, and purchasing junk, used, and scrap cars
Setting clear performance targets
Hitting daily, and weekly purchasing goals
Ensuring correct information and the car’s condition are indicated on every file
Uploading leads
Basic CRM Set up
Appointment Setting – Cold Calling using CRM and Mojo Dialer
Setting up appointments on Google Calender
Creating/Uploading files on Google Sheets
Ensured lessons were discussed with the students in every meeting
Made sure topics were understood by the students
Conducted lessons and created a pleasant learning environment, while considering students' differences and needs.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.